Our #TeamRCT volunteers are an incredibly important and valued part The Robin Cancer Trust. We appreciate that you’ve chosen to volunteer with us and will do our best to make your volunteer experience enjoyable and rewarding. We aim to be flexible and supportive and believe that the best volunteer relationships are built on trust and mutual understanding.

This agreement sets out:

  • What support you can expect from us when you volunteer.
  • Our expectations from you as a volunteer.

As a volunteer we ask that you:

  • Strive for the best that you can do and complete your volunteering activities with dedication and commitment.
  • Undertake any briefings and training that we think will help you in your role.
  • Follow and operate within the policies and procedures of The Robin Cancer Trust.
  • Be positive about and support the vision and mission of The Robin Cancer Trust.
  • Uphold the core values of The Robin Cancer Trust at all times.
  • Let us know if you are having any problems or if you have any complaints, concerns or feedback.
  • Meet agreed time commitments and give reasonable notice when you’re not available so that arrangements can be made.
  • Act responsibly and within the law.

In return, we will:

  • Introduce you to how our organisation works and your role within it.
  • Give information about The Robin Cancer Trust’s work, policies and procedures.
  • Offer training and support for your role.
  • Reimburse agreed out of pocket expenses.
  • Strive to resolve any concerns fairly and reasonably, applying our complaints procedure when it’s needed.
  • Respect and listen to your feedback, and keep you informed of any changes.
  • Ensure your health, safety and welfare.
  • Apply our equality policy.
  • Encourage a positive and supportive volunteering experience.

Insurance: as a registered volunteer you’re also covered by The Robin Cancer Trust’s Public Liability Insurance when carrying out your volunteer activities on our behalf. This covers our legal liability to pay compensation for injuries or illness to a third party or damage to the property of third parties, which are due to The Robin Cancer Trust’s negligence at fundraising or other events. It does not cover pure accidents (for example, if a spectator at an event trips over their own feet) or malicious damage (for example, deliberate damage to equipment).